National Express

National Express

Jon Western, Customer Service Quality Manager of National Express said this about their AuditForm Implementation:

"When I was asked to deliver an improved quality audit solution for National Express, I was really pleased that we selected Formability as our system supplier.

The system has proved to be very reliable and on the odd occasion where we have needed support, Paul and the team have always been quick to respond and help.

We have worked with Formability to develop a number of bespoke system solutions and we have always been impressed with their ability to understand our brief and deliver a solution that meets our needs.

Since launching the quality audit system in the Service Quality Department, we have also worked with other National Express departments and embedded the audit solution into their business practices.

The solution we were provided delivered great results.

We value our partnership with Formability and look forward to continuing to develop the great relationship we have built."

To find out more about National Express and the services they provide, click on http://www.nationalexpress.com/